Although we’re experiencing record cold temperatures here in South Jersey, spring is just around the corner. When the weather outside is this cold it’s the perfect excuse to think about warmer days ahead and start planning upgrades to your home’s landscaping. Since we’ve been in business for over 45 years and have learned a thing or two about successful customer relationships, we wanted to share the three most important things to consider when hiring a landscaping company.
Is the company dependable? Can you count on them to show up on time and complete the job as promised? These are important questions to ask and can easily be verified by checking references. In addition, you can easily spot a landscaping company with experience that value a customer’s time by being prompt with responses and communicating job status updates regularly.
2. Availability and Scope of Services
All customers and jobs have different needs in both equipment and skill required to complete the job on time and on budget. Be sure to communicate the details of your project during the initial consultation and gain a full understanding of the landscaping company’s ability to meet your needs. Ask to see examples of similar jobs in terms of size and scope to be sure. It is also important to remember, that just like other industries, not all landscaping companies are created equal, so be sure to do your homework prior to signing a contract for services.
3. Satisfaction Guarantee
Does the company stand behind their finished work and offer a satisfaction guarantee? Prior to signing a contract, be sure to understand the landscaping company’s terms of service and process to ensure you are 100% satisfied with the finished job. Research the company’s job portfolio to ensure you like the general style to ensure there won’t be any surprises. Does the company use plants and flowers you like? Do they use large, fully-grown trees for a more finished look? Are their lawns green and lush in season? Once you settle on a company, be sure to understand the process for how to submit and discuss concerns to allow the company to make it right.
Of course, we’d love it if you’d hire us as your landscaping company. We have the knowledge and experience of over 45 years serving customers just like you in South Jersey.